JUCE FRAGRANCES GAME TERMS AND CONDITIONS

Last Updated: 18 November 2024

These Terms and Conditions ("Terms") govern your access to and participation in the Juce Fragrances Game ("Game") hosted on our website https://juce.co.za ("Website"). By creating a Juce account and playing the Game, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please do not access or play the Game.

1. Promoter's Details

1.1 Promoter

The promoter of the Game and associated competitions is Juce Fragrances, registration number 2022/584154/07 ("Juce Fragrances").

1.2 Address

9 Orphan Street, Cape Town, 8001

1.3 Contact Information

Email: support@juce.co.za

2. Eligibility

2.1 Age Requirement

Participants must be 18 years or older at the time of entry to participate in the Game and be eligible for prizes.

2.2 Residency

The Game and associated competitions are open only to legal residents of the Republic of South Africa.

2.3 Exclusions

Disqualified Persons: The following individuals are not eligible to participate in the competitions or claim any prizes:

Employees, directors, agents, consultants, and representatives of Juce Fragrances and its holding or subsidiary companies.
Advertising and promotion agencies, suppliers, and any other company involved in the Game.
Immediate family members (spouse, life partner, parent, child, sibling) of the above individuals.

2.4 Account Registration

Mandatory Registration: A valid Juce account is required to access and play the Game.
Agreement to Policies: By creating an account, you agree to comply with our Privacy Policy and Terms of Service, which are incorporated herein by reference.
Policy Changes: Our Privacy Policy and Terms of Service are subject to change at any time without notice. It is your responsibility to review them periodically.

3. Game Participation

3.1 Gameplay Overview

The Game is a platform runner featuring a Juce fragrance bottle character. Players navigate across randomly generated platforms, collecting tokens and objects to accumulate points while avoiding obstacles.

3.2 Fair Play

No Cheating: Participants must play fairly and may not use any unauthorized methods, bots, cheats, mods, or any other third-party tools that interfere with or manipulate the Game's mechanics, scoring system, or outcomes.
One Account per Person: Only one account per person is allowed. Creating multiple accounts to participate in the Game is prohibited.

3.3 Score Submission and Leaderboards

Automatic Submission: Scores are automatically submitted upon the end of each game session.
Public Display: Your first name or the first four letters of the email address associated with your profile will be displayed publicly on the leaderboards, in absence of a first name being available on your profile. Your online status will also be viewable on the leaderboard to indicate to other players whether you are still actively participating.
Accuracy of Information: You are responsible for ensuring that the information associated with your account is accurate and up to date.

3.4 No Fee Charged

Participation in the Game is free, and no purchase or payment is required to enter or win any prize.

4. Competitions and Prizes

4.1 Daily Competitions

Duration: Daily competitions run from 18 November 2024 until 23:59 each day up to and including 18 December 2024.

Daily Prizes:

Description & Monetary Values:

Date	Prize	Value (R)
18 November 2024	1 x ITALIAN SUN (50ml Eau de Parfum) + 1 x MYSTIC HAZE (50ml Eau de Parfum)	1,120
19 November 2024	1 x WILD CHILD (50ml Eau de Parfum)	425
20 November 2024	1 x SUNBURST CITY (50ml Eau de Parfum)	425
21 November 2024	1 x TEMPTATION (50ml Eau de Parfum)	425
22 November 2024	1 x FABLED HEIGHTS (50ml Eau de Parfum)	425
23 November 2024	1 x WAVE DAZE (50ml Eau de Parfum)	425
24 November 2024	1 x SALTWATER DREAMS (50ml Eau de Parfum)	425
25 November 2024	1 x FLORAL GODDESS (50ml Eau de Parfum) + 1 x ENCHANTED (50ml Eau de Parfum)	820
26 November 2024	1 x SUNBURST CITY (50ml Eau de Parfum)	425
27 November 2024	1 x FLORAL GODDESS (50ml Eau de Parfum)	425
28 November 2024	1 x CITYSCAPE (50ml Eau de Parfum)	425
29 November 2024	1 x FLORAL GODDESS (50ml Eau de Parfum)	425
30 November 2024	1 x WILD CHILD (50ml Eau de Parfum)	425
1 December 2024	1 x WILD CHILD (50ml Eau de Parfum)	425
2 December 2024	1 x CITYSCAPE (50ml Eau de Parfum)	425
3 December 2024	1 x ELYSIUM (50ml Eau de Parfum)	425
4 December 2024	1 x COASTAL DAZE (50ml Eau de Parfum)	595
5 December 2024	1 x COASTAL DAZE (50ml Eau de Parfum)	595
6 December 2024	1 x ZESTY SUMMER (50ml Eau de Parfum)	395
7 December 2024	1 x SALTWATER DREAMS (50ml Eau de Parfum)	425
8 December 2024	1 x ZESTY SUMMER (50ml Eau de Parfum)	395
9 December 2024	1 x ENCHANTED (50ml Eau de Parfum)	395
10 December 2024	1 x COASTAL DAZE (50ml Eau de Parfum)	595
11 December 2024	1 x TEMPTATION (50ml Eau de Parfum)	425
12 December 2024	1 x ITALIAN SUN (50ml Eau de Parfum)	425
13 December 2024	1 x SALTWATER DREAMS (50ml Eau de Parfum)	425
14 December 2024	1 x SUMMER ESCAPE (50ml Eau de Parfum)	425
15 December 2024	1 x COASTAL DAZE (50ml Eau de Parfum)	595
16 December 2024	1 x FABLED HEIGHTS (50ml Eau de Parfum)	425
17 December 2024	1 x CITYSCAPE (50ml Eau de Parfum)	425
18 December 2024	2 x MYSTIC HAZE (50ml Eau de Parfum)	1,390

Prize Availability: If no prize is specified for a particular day, no prize will be awarded for that day.

Winner Selection:

The player with the highest score each day will be eligible for the daily prize.
Winners are determined based on their performance in the Game.

4.2 Overall Competition

Duration: The overall competition runs until 23:59 on 18 December 2024.
Grand Prize:

Description: One of each of the 14 Juce (50ml) Eau de Parfum fragrances categorized as "summer scents", as specified below:

SALTWATER DREAMS, COASTAL DAZE, ZESTY SUMMER, WAVE DAZE, TEMPTATION, SUNBURST CITY, SUMMER ESCAPE, ITALIAN SUN, FLORAL GODDESS, ENCHANTED, ELYSIUM, SUMMER ESCAPE, FABLED HEIGHTS, CITYSCAPE

Monetary Value: The total value of the grand prize is R6,060.

Winner Selection:

The player with the highest overall score at the end of the competition period will be eligible for the grand prize.
Winners are determined based on their performance in the Game.

4.3 Prize Conditions

Non-Transferable: Prizes are non-transferable and cannot be exchanged, substituted, or redeemed for cash.
Substitutions: Juce Fragrances reserves the right to substitute any prize with another of equal or greater value without giving notice.
Taxes and Duties: Winners are solely responsible for any taxes, levies, or duties associated with the receipt or use of a prize.

4.4 Ineligible Participants

Disqualification:

If a winner is found to be ineligible, including but not limited to being a disqualified person as defined in Section 2.3, Juce Fragrances reserves the right to disqualify that person and award the prize to the next eligible participant.

4.5 Winner Notification and Acceptance

Notification:

Winners will be contacted via the email address and/or telephone number associated with their Juce account within 2-3 business days after their win.

Response Time:

Winners must respond within 7 days (including weekends and public holidays) of notification to claim their prize.

Forfeiture:

Failure to respond within the specified time frame may result in forfeiture of the prize. Juce Fragrances reserves the right to award the prize to the next eligible participant or dispose of it as it deems fit.

Verification:

Winners may be required to provide proof of identity, age, residency, and eligibility (e.g., not being a disqualified person) to claim a prize.
Acceptable forms of identification include a valid South African ID document, driver's license, or passport.

4.6 Public Announcement of Winners

Results Availability:

The names of winners will be announced/visible in the game menu under Winners on our Website at https://juce.co.za/pages/juce-challenge and may also be published on our social media platforms.

Consent to Publicity:

By accepting a prize, winners consent to Juce Fragrances using their first name, initial of their last name, and prize details for promotional purposes without additional compensation.

Opt-Out:

If you do not wish for your name to be used for promotional purposes, please contact us in writing within 7 days of accepting the prize at support@juce.co.za.

5. Prize Delivery

5.1 Eligibility for Delivery

Valid Address:

Only participants with valid physical addresses within South Africa that are reachable by our courier network are eligible to receive prizes.

Pargo Pickup:

If a winner's address is not within our courier network, the prize will be delivered to the closest Pargo pickup point as determined by Juce Fragrances.

5.2 Delivery Process

Cost:

All reasonable delivery costs within South Africa will be covered by Juce Fragrances.

Timeframe:

Prizes will be dispatched as soon as reasonably possible after a winner's delivery address is confirmed.

Risk of Loss:

Once the prize has been dispatched, Juce Fragrances is not responsible for any loss or damage to the prize during transit.

5.3 No Additional Costs

Winners will not be required to pay any additional costs or fees to receive their prizes.

6. Access to Terms and Conditions

6.1 Availability

A copy of these Terms and Conditions will be made available upon request at no charge.

6.2 Retention Period

Juce Fragrances will retain a copy of these Terms and Conditions for a period of three (3) years after the conclusion of the competition.

7. Dispute Resolution

7.1 Internal Resolution

Any complaints or queries relating to the competition should be directed to Juce Fragrances at support@juce.co.za.

7.2 External Resolution

If a dispute cannot be resolved internally, participants may seek resolution through the National Consumer Commission or other appropriate legal channels in South Africa.

8. User Conduct

8.1 Prohibited Activities

No Manipulation:

Participants may not attempt to interfere with the Game's operation or circumvent security measures.

No Unauthorized Access:

Gaining unauthorized access to other users' accounts or Juce Fragrances' systems is strictly prohibited.

8.2 Compliance with Laws

Participants agree to comply with all applicable laws, regulations, and ordinances in connection with their participation in the Game.

9. Limitation of Liability

9.1 Assumption of Risk

Participation in the Game is at your own risk.

9.2 Disclaimer of Warranties

The Game is provided on an "as is" and "as available" basis. Juce Fragrances makes no warranties, express or implied.

9.3 Exclusion of Liability

To the maximum extent permitted by law, Juce Fragrances and its affiliates shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your participation in the Game or any competition.

9.4 Limitation of Liability

In no event shall Juce Fragrances' total liability exceed R100.00 (One Hundred Rand).

9.5 Indemnification

Participants agree to indemnify and hold harmless Juce Fragrances from any claims arising out of their breach of these Terms or misuse of the Game.

9.6 Force Majeure

Juce Fragrances shall not be liable for any failure to perform its obligations due to events beyond its reasonable control.

10. Disclaimers

10.1 No Employment Relationship

Participation does not create an employment or agency relationship with Juce Fragrances.

11. Privacy and Data Protection

11.1 Data Collection and Use

Personal information collected during account registration and gameplay will be used in accordance with our Privacy Policy.

11.2 Compliance with POPIA

Juce Fragrances is committed to protecting your personal information in compliance with the Protection of Personal Information Act, 2013 ("POPIA").

11.3 Consent for Marketing Communications

With your explicit consent, we may send you promotional materials and marketing communications. You may opt out at any time by following the unsubscribe instructions included in the communications or by contacting us at support@juce.co.za.

11.4 Data Security

While we implement reasonable security measures, we cannot guarantee absolute security of your personal information transmitted through the Internet.

12. Intellectual Property

12.1 Ownership Rights

All intellectual property rights in the Game and the Website belong to Juce Fragrances or its licensors.

12.2 Limited License

Participants are granted a personal, non-exclusive, non-transferable, revocable license to access and use the Game for personal entertainment purposes only.

12.3 Restrictions

Participants may not reproduce, distribute, modify, or create derivative works from the Game or any content on the Website.

13. Modifications and Termination

13.1 Amendments to Terms

Juce Fragrances reserves the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website.

13.2 Notification of Changes

Material changes will be communicated via email or by posting a notice on the Website.

13.3 Termination of Access

Juce Fragrances may suspend or terminate access to the Game at any time without notice for any reason, including violation of these Terms.

14. Governing Law and Jurisdiction

14.1 Governing Law

These Terms are governed by the laws of the Republic of South Africa.

14.2 Jurisdiction

Participants consent to the exclusive jurisdiction of the courts of South Africa for any disputes arising out of or relating to these Terms.

15. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16. Entire Agreement

These Terms constitute the entire agreement between you and Juce Fragrances regarding the Game and supersede all prior agreements.

17. No Waiver

Failure by Juce Fragrances to enforce any provision of these Terms shall not constitute a waiver of that provision.

18. Assignment

Juce Fragrances may assign its rights and obligations under these Terms without your consent.

19. Contact Information

For questions, concerns, or assistance, please contact us:

Juce Fragrances

Email: support@juce.co.za
Physical Address: 9 Orphan Street, Cape Town, 8001

20. Acceptance of Terms

By creating a Juce account and accessing or playing the Game, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations.

NOTE: It is recommended that you print or save a copy of these Terms for your records.

Disclaimer:

While these Terms and Conditions are intended to comply with the Consumer Protection Act, 2008 ("CPA"), Juce Fragrances advises participants to consult the CPA for more information on their rights.
Juce Fragrances reserves the right to amend these Terms to ensure compliance with legal obligations.

Final Note

Juce Fragrances is committed to conducting the competition in a fair and transparent manner. Participants are encouraged to retain a copy of these Terms and Conditions and to reach out with any questions or concerns.
Participants should feel free to contact Juce Fragrances directly for any clarifications required regarding these Terms or the competition.