If you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at email@example.com.
In addition, in respect of South Africa, we confirm that Juce Fragrances has appointed an Information Officer who should be copied in your correspondence. The Information Officer’s details are currently as follows:
We use your Personal Information for the following purposes:
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:
We may use your Personal Information to provide you with targeted advertisements or marketing communications which we believe may be of interest to you. For example:
The Site is not intended for use by children under the age of 18 years (or as may be applicable under local data protection laws). We do not intentionally collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with their Personal Information, please let us know and contact us at the address above to request deletion.
If you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases:
In terms of the Protection of Personal Information Act, we may process your Personal Information one or more of the following justifiable grounds:
When you place an order through the Site, we will retain your Personal Information for our records for as long as it is strictly necessary to achieve the purpose for which it was collected or subsequently processed, unless:
You may request us to delete your Personal Information provided we do not have a justifiable ground upon which to retain it. For more information on your right of deletion, please see the ‘Your rights’ section below.
If you are a resident of the EEA, you have the right to object to processing based solely on automated decision-making (which includes profiling), when that decision-making has a legal effect on you or otherwise significantly affects you.
If we process your Personal Information in South Africa, we confirm that we do not engage in automated decision-making which results in legal consequences, or which affects you to a substantial degree, which is based solely on the basis of automated processing intended to provide a profile of you, unless the decision has been taken in connection with the conclusion of a contract with you and we have taken appropriate measures to protect your legitimate interests, or the decision is required by law.
In South Africa, we may be required to process your Personal Information in terms of various laws. The legislation in terms of which your Personal Information may be required to be processed includes: (i) the Income Tax Act; (ii) the Consumer Protection Act; (iii) the Financial Intelligence Centre Act; and (iv) the Value-Added Tax Act.
Our business operations extend across various countries. Consequently, your Personal Information, as a user or customer of our Site, may be located outside of South Africa under certain circumstances. When the recipient entity is not governed by laws that ensure a comparable level of protection to South Africa's data protection legislation, we do not guarantee that we can exercise control over such data.
In line with the Protection of Personal Information Act (POPIA) of South Africa, we cannot affirm the level of protection provided by the recipient entity, whether through binding corporate rules or a binding transfer agreement. As such, the transfer of your Personal Information might be subject to risks that include, but are not limited to, the possible lack of enforcement of data protection laws and regulations in recipient countries.
By continuing to use our Site and services, you acknowledge and consent to this international transfer of your Personal Information.
If we collect and process your Personal Information in South Africa, you have the right to:
If you would like to exercise these rights, please contact us through the contact information above. Further, please be aware that the contact details for the Information Regulator are (at present) as follows:
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences (such as login and region selection). This means you don’t have to re-enter this information each time you return to the site or browse from one page to another. Cookies also provide information on how people use the website, for instance whether it’s their first time visiting or if they are a frequent visitor.
If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under “Contact” above.
If you are not satisfied with our response to your complaint, you have the right to lodge your complaint with the relevant data protection authority in your jurisdiction. You can contact your local data protection authority, or our supervisory authority here:
South Africa: https://inforegulator.org.za/complaints/
Last updated: 25 July 2023