Privacy Policy - Juce Fragrances PTY Ltd Affiliate Program

Introduction

This Privacy Policy governs the usage and protection of personal information collected through Juce Fragrances PTY Ltd's online affiliate program. We are committed to ensuring the privacy and security of our affiliates' and customers' personal information in accordance with the applicable data protection laws of South Africa, including the Protection of Personal Information Act (POPIA) and the Promotion of Access to Information Act (PAIA).

Personal Information Officer

Juce Fragrances PTY Ltd, situated at Orphan Street, Cape Town City Centre, Cape Town, Western Cape, 8000, South Africa, is the Personal Information Officer and responsible for storing and controlling the personal information collected through the affiliate program.

Collection of Personal Information

We collect various types of personal information from our affiliates and customers to provide services, improve user experience, and fulfill contractual obligations. The information we collect includes, but is not limited to:

• For merchants: email, first name, last name, store information (shop domain, shop currency, shop address), for purposes such as confirming identity, providing customer support, and marketing activities.

• For affiliates: email, personal information, payment details, social network information, to assess affiliate background and potential, facilitate communication, and perform specific activities within the program.

• For customers visiting the website: order information, including total order, order items, and order ID, to track referral orders.

Use and Disclosure of Personal Information

We use personal information in compliance with POPIA for the following purposes:

• Providing affiliate services, customer support, and marketing activities.

• Processing payments, shipping orders, and issuing relevant invoices.

• Complying with legal and regulatory obligations.

• Conducting statistical and market research.

• Protecting our rights and interests.

We may disclose personal information to third-party service providers who assist us in providing specific functions, such as email marketing, data analysis, and marketing support. These service providers are obligated to process personal information in accordance with this Privacy Policy and applicable data protection laws. We may also disclose personal information with your consent, or as required by law.

Transfer of Personal Information Outside South Africa

Please note that some of our service providers, including Uppromote, which provides the affiliate software for our program, are located outside of South Africa. By participating in the affiliate program, you acknowledge and understand that your personal information may be transferred to, processed, and stored in countries outside South Africa. These countries may have different data protection laws than South Africa, including jurisdictions that may not have an adequate level of protection for personal information.

Third-Party Privacy Policies

We would like to inform you that when using the affiliate program, certain functionalities or services may be provided by third-party service providers. These third parties, such as Uppromote, may have their own privacy policies that govern the collection, use, and disclosure of personal information. It is important to note that Juce Fragrances PTY Ltd is not responsible for the privacy practices or content of these third-party service providers.

We encourage you to review the privacy policies of Uppromote and other third-party service providers to understand how they handle your personal information as it relates to the affiliate program. The privacy policy of Uppromote can be found here: https://docs.uppromote.com/privacy-policy/privacy-policy.

Furthermore, please be aware that when using the affiliate app, you are also subject to the privacy policies of Juce Fragrances PTY Ltd, as some features of the website may be active when using the affiliate app. The privacy policy of Juce Fragrances PTY Ltd can be found at the following link: https://juce.co.za/pages/privacy-policy

Securing Personal Information

As per the guidelines set out by the Protection of Personal Information Act (POPIA) of South Africa, we facilitate access to your Personal Information exclusively to those individuals who need such information to carry out their duties. These individuals are required to handle your Personal Information with due care and confidentiality. However, the absolute security of your Personal Information cannot be fully guaranteed due to the inherent risks present in electronic storage and transmission.

While we endeavor to implement suitable technical and organizational measures designed to safeguard the integrity of your Personal Information and prevent its loss, damage, or unauthorized access, we cannot ensure absolute protection. Consequently, we do not accept liability for any breach of security, inadvertent disclosure, loss, or misuse of your Personal Information that lies beyond our reasonable control.

By using our Site and services, you acknowledge and accept the inherent risks involved in transmitting and storing information electronically. As such, your use of our Site implies your understanding and agreement that we are not liable for any data breach that may occur, provided that we adhered to the reasonable measures to protect your Personal Information.

Rights of Individuals

As an affiliate or customer participating in our program, you have the following rights regarding your personal information:

POPIA

If we collect and process your Personal Information in South Africa, you have the right to:

• Establish whether we hold Personal Information about you;
• Request access to the Personal Information we hold about you (subject to the provisions of the Promotion of Access to Information Act);
• Request the correction, destruction or deletion of your Personal Information (but note that we are not obliged to comply with this request);
• Object, in appropriate circumstances, to the processing of your Personal Information;
• Submit a complaint to the South African Information Regulator regarding alleged interference with the protection of your Personal Information; and
• To institute civil proceedings regarding the alleged interference with the protection of your Personal Information.

If you would like to exercise these rights, please contact us through the contact information above. Further, please be aware that the contact details for the Information Regulator are (at present) as follows:

Physical Address: JD House, 27 Stiemens Street, Braamfontein, Johannesburg, 2001 Postal Address: P.O Box 31533, Braamfontein, Johannesburg, 2017 Telephone number: +27 (0)10 023-5200 Website: https://inforegulator.org.za/ E-mail: enquiries@inforegulator.org.za

To exercise your rights or seek further information, please contact us through the provided contact details.

Use of Cookies

We use cookies to enhance your browsing experience and improve the functionality of our affiliate program. By using our program, you consent to the use of cookies as described in our Cookies Policy. You have the ability to manage cookies through your browser settings.

Choice and Opt-Out

If you do not wish to provide personal information or have it shared with third parties as described in this Privacy Policy, you must not sign up for or participate in our affiliate program, or use the associated software.

By continuing to use the affiliate program, you warrant that you HAVE READ THIS PRIVACY POLICY AND CONFIRM THAT YOU DO WISH TO PROVIDE YOUR PERSONAL INFORMATION TO US

Updates to Privacy Policy

We may update this Privacy Policy to reflect changes in our privacy practices, operational requirements, or legal obligations. We encourage you to review this policy periodically for any changes.

Complaints and Contact Information

If you have any Enquiries, complaints, or need additional information regarding our privacy practices, please contact us at support@juce.co.za. If you are not satisfied with our response, you have the right to lodge a complaint with the South African Information Regulator (details above).

Effective Date of Privacy Policy

This Privacy Policy is effective as of 25 July 2023 and replaces any prior versions.